Performance ManagementLaajuus (5 cr)
Code: HL00BD71
Credits
5 op
Teaching language
- Finnish
Responsible person
- Riku Ojanperä
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Qualifications
Basics in management and leadership
Stratetic management
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Timing
07.03.2023 - 31.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
School of Business
Teaching languages
- Finnish
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Erica Svärd
- Minna Koivunen
Groups
-
ZJAJ23KLIKEROKLiiketoiminnallisesti kestävän robotiikan kehittäjä
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management
Timing
01.05.2024 - 20.06.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
School of Business
Teaching languages
- Finnish
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Erica Svärd
- Henna-Riikka Markkio
Groups
-
ZJAJ23SHARVOAvoin amk, Like, Liiketoiminnan ohjaus yrityksen lisäarvon tuottajana 30 op
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management
Enrollment
01.08.2023 - 24.08.2023
Timing
11.09.2023 - 19.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
2 op
Mode of delivery
Distance learning
Unit
School of Business
Campus
Main Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Jaana Saarisilta
Groups
-
ZJA23SHAvoin amk, lita
-
HTL21SIYLiiketalouden tutkinto-ohjelma (AMK)
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Materials
Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.
Teaching methods
Introduction to themes and learning assignments, webinars
Independent studying and learning assignment
Case study
Group discussions and peer learning
Self-reflection and self-evaluation
Employer connections
Guest lecturer, cases
Exam schedules
There is no exam on this course.
Learning assignments must be completed and returned during the course.
Group discussions must be attended to in accordance with the course timetable.
Deadlines for assignments will be announced in the beginning of the course.
Completion alternatives
Accreditation (replacement and inclusion)
Recognition of prior learning and experience acquired in other ways
Studification
More detailed instructions can be found from the Degree Regulations and the Study Guide
Student workload
Interactive lessons / webinars 15h
Group discussions online 20 h
Case study and group analysis 50 h
Individual assignments 50 h
Further information
Avoin amk 5
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management
Enrollment
01.08.2023 - 24.08.2023
Timing
28.08.2023 - 19.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
School of Business
Campus
Main Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Riku Ojanperä
Groups
-
HTL21S1Liiketalouden tutkinto-ohjelma (AMK)
-
ZJA23SHAvoin amk, lita
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Materials
Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.
Teaching methods
Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät ja/tai tentti.
Exam schedules
Mahdollisen tentin ja oppimistehtävien ajankohdat ilmoitetaan kurssin alkaessa.
Student workload
Oppitunnit 30h
Harjoitustyöt 75h
Itsenäinen työskentely 30h
Yhteensä 135h
Content scheduling
Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan syyskuussa ja se palautetaan marraskuun alkupuolella. Ryhmätöiden esitykset pidetään alustavan aikataulun mukaan marras-joulukuussa. Viikottain pidettävät kontaktitunnit perustuvat käänteinen luokkahuone -menetelmään eli opiskelijoiden tulee perehtyä ennakkomateriaaleihin ennen niitä. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän tai tentin.
Further information
Avoin amk 5
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management
Timing
01.11.2022 - 31.07.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
School of Business
Teaching languages
- Finnish
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Erica Svärd
- Suvi Geier
- Minna Koivunen
Groups
-
ZJA22SHLKRKAvoin amk, Teknologia/Lita, Liiketoiminnallisesti kestävän robotikan kehittäjä
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management
Enrollment
01.08.2022 - 25.08.2022
Timing
29.08.2022 - 21.12.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
School of Business
Campus
Main Campus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Riku Ojanperä
Groups
-
HTL20S1Liiketalous
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Materials
Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.
Teaching methods
Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät, ohjauswebinaarit
Exam schedules
Kurssilla ei ole tenttiä. Oppimistehtävien palautusajankohdat ilmoitetaan kurssin alkaessa.
Student workload
Oppitunnit 30h
Harjoitustyöt 75h
Itsenäinen työskentely 30h
Yhteensä 135h
Content scheduling
Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan syyskuussa ja se palautetaan marraskuun alkupuolella. Ryhmätöiden esitykset pidetään alustavan aikataulun mukaan marras-joulukuussa. Viikottain pidettävät kontaktitunnit perustuvat käänteinen luokkahuone -menetelmään eli opiskelijoiden tulee perehtyä ennakkomateriaaleihin ennen niitä. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän, jota voi työstää koko opintojakson ajan.
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management
Enrollment
01.08.2022 - 25.08.2022
Timing
29.08.2022 - 21.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
School of Business
Campus
Main Campus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Riku Ojanperä
Groups
-
HTL20IYBachelor's Degree Programme in Business Management
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Materials
Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.
Teaching methods
Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät, ohjauswebinaarit
Exam schedules
Ryhmätyön palautus marraskuussa 2022.
Henkilökohtaisen oppimistehtävän palautus joulukuussa 2022.
Palautusaikatauluista voidaan neuvotella kurssin aloituswebinaarissa.
Student workload
Itsenäinen työskentely 80 h
Harjoitustyöt 55 h
Lisäksi järjestetään aloituswebinaari n. 1,5h sekä tarvittaessa ohjauswebinaareja.
Content scheduling
Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan syyskuussa. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän, jota voi työstää koko opintojakson ajan. Tehtävien voi suorittaa melko joustavassa aikataulussa, josta voidaan sopia tarkemmin kurssin aloituswebinaarissa.
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management
Timing
10.01.2022 - 07.06.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
School of Business
Teaching languages
- Finnish
Degree programmes
- Bachelor's Degree Programme in Business Management
Teachers
- Riku Ojanperä
Groups
-
ZJA21KHTKDAvoin AMK, lita, KKD, Henkilöstö- ja talousosaaja
Objective
The object of the course
Having taken the course you can direct the organisation and people to act in accordance with the strategy.
Course competences
Learning to learn
Operating in a workplace
Business Competence
The learning objectives of the course
You are familiar with the factors that affect organisational performance. You understand performance management as a whole (organisation, team, individual level). You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality and data management.
Content
Factors contributing to performance
Approaches to performance management
Analysis and measurement of performance and different kind of metrics
Quality and data management
Critical success factors
Performance management systems
Benchmarking
Feedback
Rewards
Performance and development appraisals
Materials
Gallery, Michael E., Carey, Stephen C. 2013. Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence. ASQ Quality Press. Kauhanen, J. 2010. Suorituksen johtaminen ja palkitseminen. Vantaa: Infor. Lecklin, O. 2006. Laatu yrityksen menestystekijänä. Helsinki: Talentum. Ukko, J., Karhu, J., Pekkola, S., Rantanen, H & Tenhunen, J. 2007. Suorituskyky nousuun!: hyödynnä henkilöstösi osamainen. Tykes: Kansallinen kehittämisohjelma.
Teaching methods
Käänteinen oppiminen, ryhmätyöskentely, henkilökohtaiset tehtävät, ohjauswebinaarit
Exam schedules
Ryhmätyön palautus maaliskuussa 2022.
Henkilökohtaisen oppimistehtävän palautus huhtikuussa 2022.
Palautusaikatauluista voidaan neuvotella kurssin aloituswebinaarissa.
Student workload
Itsenäinen työskentely 75 h
Harjoitustyöt 50 h
Ohjauswebinaarit (vapaaehtoisia) 10h
Content scheduling
Opintojakso sisältää yhden laajan ryhmätyön, jonka työstäminen aloitetaan tammi-helmikuussa. Opintojakso sisältää lisäksi henkilökohtaisen oppimistehtävän, jota voi työstää koko opintojakson ajan.
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient 1
You are familiar with the factors that affect organisational performance. You understand performance management as a whole. You are familiar with the most common methods used in performance measurement. You are familiar with the key principles of quality management.
Satisfactory 2
You are familiar with the factors that affect organisational performance and understand their significance to practical leadership. You understand performance management as a whole. You understand the significance of metrics in performance management. You understand the significance and principles of quality management and their impact on organisational performance.
Assessment criteria, good (3)
Good 3
You are familiar with the theories and factors related to performance management and understand their connection to your own work. You are able to utilise analysed data and substantiate your action proposals related to development. You are able to analyse and assess a company’s performance, operating processes, and measurement methods on a superficial basis.
Very good 4
You understand and are able to assess theories, elements and methods related to the organisational performance and substantiate their use as a tool for developing business processes. You are able to apply your theory-level understanding on a practical level. You are able to utilise well-researched knowledge in development work and are able to analyse the factors related to organisational performance.
Assessment criteria, excellent (5)
Excellent 5
You are able to critically utilise theories and models related to the subject area in performance management. You are able to analyse and develop business operations in a financially profitable manner using different types of measurement methods. You are able to choose suitable metrics for different performance analysis situations and substantiate your choice.
Qualifications
Basics in management and leadership
Stratetic management