Orientation to Healthcare and Social Services (1cr)
Course unit code: SZ00BV24
General information
- Credits
- 1 cr
- Teaching language
- Finnish
- Responsible person
- Minna Seikkula
Objective
Learning outcomes in the course:
You understand the concept of customer orientation and the importance of legislation that defines your status and rights.
Content
Customer orientation and individual needs in the social and health sector.
Customer involvement and involvement in social and health services.
Further information
This course is a part of Sosiaali- ja terveysalan asiakkuus ja palvelujärjestelmät SZZZ2000 course (5 ECTS) and can be credited (1 ECTS).
Equivalent study units