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Emotional Management of International Business ComplexityLaajuus (5 cr)

Code: YH00BP63

Credits

5 op

Teaching language

  • English

Responsible person

  • Marcella Zoccoli

Objective

The students will:

- know how to move and coach + process the complexity of International Business - relations & contingencies - by up-skilling, re-skilling, and crafting Emotional Management
- know how to achieve positive solutions & results with and through people's emotions by developing the management & leadership of their social and emotional skills
- have the opportunity to learn the art and science of creative communication, motivation and to develop a positive attitude to pose questions useful to the change and for the change in multicultural settings and blended environments (human-tech)
- have an opportunity to experience meditation and/or contemplative/creative practices to support their talent and/or vocation to lead and manage stress and balancing professional and personal life
- learn how to deal with the new challenges the VUCA time is posing
- become familiar with the SESS Skills (sensorial, emotional, and spiritual skills) required in both management and leadership and will learn to monitor and support followers-employees awareness in times of crisis and in a highly emotional multicultural setting

ILOs - intended learning outcomes

(IBCOM)
Communication Skills
Communicate responsibly and effectively in English through oral, written and digital formats in academic and professional contexts.

(IBCOL)
Intercultural Collaboration Skills
Demonstrate intercultural teamwork, leadership, and conflict resolution skills.

(IBETH)
Ethical Conduct
Embrace ethical conduct in practice and decision-making. This may be according to the Principles for Responsible Management Education (UNPRME) or the Sustainable Development Goals (SDGs) of the United Nations.

(IBPER)
Skills for Personal Career Development
Reflect upon and deepen personal and professional learning in order to recognize their strengths to support their career development.

Assessment criteria, satisfactory (1)

Adequate 1
The theory of the subject matter as summarised by the student is appropriate for the subject matter or work role, but it does not form an overall view. The student describes and distinguishes essential concepts. The student outlines a development project. The student finds a partial solution to the problem but is unable to illustrate the results. Matters are discussed in a list-like and summarising manner. Independent thinking is lacking. The reporting follows JAMK’s reporting instructions partially.

Satisfactory 2
The student applies theory within the subject matter, limited from the perspective of the subject matter or work role. The student has selected and defined the essential concepts. The student designs a development project. The student finds a partial solution to the problem. They illustrate the results. The examples demonstrate understanding and independent thinking, but the connections between theoretical knowledge and the examples are insufficient. The report mostly follows JAMK’s reporting instructions.

Assessment criteria, good (3)

Good 3
You present theory that is relevant and delineated. You are able to follow and analyse the development and/or research in your field of expertise. You are able to analyse and structure theoretical information and concepts. You lead or plan a research, development or innovation initiative, applying new methods. You develop the operations of the organisation by finding alternative solutions to a problem. Theory and practice are combined through your thinking. The report is illustrative and includes analysis. The report follows JAMK’s reporting instructions (may contain occasional errors).

Very good 4
You produce an overall view from the essential theories in the subject matter, which you reflect on in a critical manner. You are able to follow and analyse the development and international research in your field of expertise. You are able to consider the essential concepts in relation to each other. You lead or plan a research, development or innovation initiative that produces a solution for a practical problem. You demonstrate and justify the usability of your results. The report is written in a consistent, justified and illustrative manner. It contains reflection and criticism. The report follows JAMK’s reporting instructions. There may be minor deficiencies with some details.

Assessment criteria, excellent (5)

Excellent 5
You are able to create new information. You are able to follow and analyse the development and international research in the fields of expertise. You reflect on the matter at a social level. You are able to define the essential concepts related to the special competence of the field in relation to each other. You lead or plan a research, development or innovation initiative that produces and analyses new information and reforms the practices in complex and unpredictable operating environments. You utilise methods from research and development operations, and display creative thinking. The report has created new perspectives or overall views by combining things in a new way. The text displays the ability for critical thinking and the skill of communicating the results. The report follows JAMK’s reporting instructions.