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Transformation of Service Culture (5cr)

Course unit code: YSZZ0300

General information


Credits
5 cr
Teaching language
Finnish

Objective

The students
-can analyse changes in national and regional operational environment
-know how to define the objectives, core know-how and strategies of their organisation or company and they master leadership in accordance with these
-recognise the social-economical connections of their own field
-know and can exploit the possibilities of societal influencing

Content

Society and organisation know-how
Strategy know-how
Entrepreneurship know-how
-Trends, development programmes and strategic focus of welfare business
-Current state and alternative implementation ways of welfare services
-Cultural change in social and health care service production
-possibilites of communal and social economy to produce qualitywise functioning service entities

Assessment criteria, satisfactory (1)

Assessment based on separate competence assessment criteria.

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