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The Business Environment of Service CompaniesLaajuus (5 cr)

Course unit code: MZMA0200

General information


Credits
5 cr
Teaching language
Finnish

Objective

The students
•are aware of the main social change factors affecting tourism and hospitality
•recognize the global business environments of tourism and hospitality
•understand the social significance of enterprises/organizations in tourism and hospitality
•are aware of the development prospects of tourism and hospitality
both in Finland and globally

Content

•Tourism and hospitality in Finnish society and the key concepts of the field
•International aspects of tourism and hospitality
•the changes in Finnish society and their effects on enterprises and organizations of the service sector
•essential networks, enterprises and organizations in tourism and hospitality
•the effects of globalization on tourism and hospitality businesses and organizations
•the future prospects of tourism and hospitality businesses and organizations

Qualifications

-

Assessment criteria, satisfactory (1)

The students demonstrate, through versatile assignments, their command of the set learning outcomes.

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