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Degree Programme in Service Management. Adult Education: Adult Education

Code: MPA2011SMM

Degree title
Bachelor of Hospitality Management
Credits
210 ects
Duration
3.5 years (210 cr)
Start semester
Autumn 2011

Select timing, structure or classification view

Show study timings by semester, study year or period

Code Name Credits (cr) 2011-2012 2012-2013 2013-2014 2014-2015 Autumn 2011 Spring 2012 Autumn 2012 Spring 2013 Autumn 2013 Spring 2014 Autumn 2014 1. / 2011 2. / 2011 3. / 2012 4. / 2012 5. / 2012 1. / 2012 2. / 2012 3. / 2013 4. / 2013 5. / 2013 1. / 2013 2. / 2013 3. / 2014 4. / 2014 5. / 2014 1. / 2014 2. / 2014
ZZP01Z-1355
TRANSFERABLE SKILLS

(Choose all )

15
ZZPP0300 Learning and Professional Growth 3
ZZPP0400 ICT Skills 3
ZZPC0500 Swedish for Working Life 3
ZZPC0600 English for Working Life 3
ZZPC0700 Communication Skills for Working Life 3
MZMT1Z-1042
BUSINESS ENVIRONMENT COMPETENCE IN SERVICE COMPANIES

(Choose all )

20
MZMA0100 Man in the Service Environment 10
MZMA0200 The Business Environment of Service Companies 5
MZMV0200 Russian Culture and Language 5
MZMB1Z-1042
MANAGING BUSINESS IN SERVICE COMPANIES

(Choose all )

50
MZMB0100 Basics of Business in a Service Company 10
MZMB0200 Operational Management of a Service Company’s Processes 15
MZMB0310 Strategic Management of a Service Company 5
MZMB0320 Special Issues of Strategic Management 5
MZTHW200 Practical Training 2 15
MMPC1Z-1023
PROCESS MANAGEMENT IN CONSUMER SERVICES

(Choose ects: 55)

55
MZMP0100 Service and Production Processes 5
MMPC2000 Finnish Consumer Society 5
MMPC2110 Consumer's Global Environment 5
MMPC2200 Contract and Consumer Law 1 5
MMPC2310 Consumer Behaviour 5
MMPC2410 Electronic Consumer Services 5
MMPC2500 User-Oriented Development of Electronic Services 5
MMPC2600 Guidance and Counselling Processes 5
MMPC2700 Media Relations and Publicity Management 5
MMPC3200 Contract and Consumer Law 2 5
MZPHW100 Practical Training 1 15
MMPD1Z-1029
PROCESS MANAGEMENT IN RESTAURANT AND CATERING SERVICES

(Choose ects: 65)

65
MZMP0100 Service and Production Processes 5
MMPD1000 Food Service in Practice 10
MMPD2010 Food Service Processes 5
MMPD2050 Food Service Processes 2 5
MMPD2100 Planning Food Production 10
MMPD2200 Planning Service Production 10
MMPD2350 Basics of Wine and Other Alcoholic Beverages 5
MMPD2400 Advanced Course in Wine and Other Alcoholic Beverages 5
MMPD2500 Daily Management of Restaurant and Catering Services 10
MZPHW100 Practical Training 1 15
MMPF1Z-1029
PROCESS MANAGEMENT IN FACILITY SERVICES

(Choose ects: 55)

55
MZMP0100 Service and Production Processes 5
MMPF2000 Facility Services 10
MMFA2100 Environmental Aspects in Facility Management 10
MMFA2200 Space Management 5
MMPF2300 Design and Control of Facilities 10
MMPF2400 Reception and Security Services 5
MMPF2500 Built Cultural Environment as Service Environment 5
MZPHW100 Practical Training 1 15
MZMV1Z-1028
ELECTIVE STUDIES FROM OTHER DEGREE PROGRAMMES OF MARATA

(Choose all )

5
MZMV0900 Project studies 5
MZMD1Z-1042
MANAGING INNOVATIONS IN A SERVICE COMPANY

(Choose ects: 25)

25
MZMD0300 Management of a Product Development Process 10
MMPC3110 Ethical and Environmental Aspects in Consumer Services 5
MMPC3120 Ethical and Ecological Development of Consumer Services 5
MMPF3200 Facility Management 5
MMDF3300 Sustainable Facility Management 5
MMPD3100 Planning Catering Companies and Concepts 10
MZMR1Z-1042
RESEARCH AND DEVELOPMENT COMPETENCE

(Choose all )

25
MZRD1000 Basics of Research and Development Work 5
MZRD2000 R&D Process 5
MZRDZ100 Bachelor's Thesis 15
MZRDZ200 Maturity Test 0
MPA2011SMM-1001
ELECTIVE STUDIES

(Choose ects: 15)

15
Total 210 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

Code Name Credits (cr)
ZZP01Z-1355
TRANSFERABLE SKILLS

(Choose all )

15
ZZPP0300 Learning and Professional Growth 3
ZZPP0400 ICT Skills 3
ZZPC0500 Swedish for Working Life 3
ZZPC0600 English for Working Life 3
ZZPC0700 Communication Skills for Working Life 3
MZMT1Z-1042
BUSINESS ENVIRONMENT COMPETENCE IN SERVICE COMPANIES

(Choose all )

20
MZMA0100 Man in the Service Environment 10
MZMA0200 The Business Environment of Service Companies 5
MZMV0200 Russian Culture and Language 5
MZMB1Z-1042
MANAGING BUSINESS IN SERVICE COMPANIES

(Choose all )

50
MZMB0100 Basics of Business in a Service Company 10
MZMB0200 Operational Management of a Service Company’s Processes 15
MZMB0310 Strategic Management of a Service Company 5
MZMB0320 Special Issues of Strategic Management 5
MZTHW200 Practical Training 2 15
MMPC1Z-1023
PROCESS MANAGEMENT IN CONSUMER SERVICES

(Choose ects: 55 )

55
MZMP0100 Service and Production Processes 5
MMPC2000 Finnish Consumer Society 5
MMPC2110 Consumer's Global Environment 5
MMPC2200 Contract and Consumer Law 1 5
MMPC2310 Consumer Behaviour 5
MMPC2410 Electronic Consumer Services 5
MMPC2500 User-Oriented Development of Electronic Services 5
MMPC2600 Guidance and Counselling Processes 5
MMPC2700 Media Relations and Publicity Management 5
MMPC3200 Contract and Consumer Law 2 5
MZPHW100 Practical Training 1 15
MMPD1Z-1029
PROCESS MANAGEMENT IN RESTAURANT AND CATERING SERVICES

(Choose ects: 65 )

65
MZMP0100 Service and Production Processes 5
MMPD1000 Food Service in Practice 10
MMPD2010 Food Service Processes 5
MMPD2050 Food Service Processes 2 5
MMPD2100 Planning Food Production 10
MMPD2200 Planning Service Production 10
MMPD2350 Basics of Wine and Other Alcoholic Beverages 5
MMPD2400 Advanced Course in Wine and Other Alcoholic Beverages 5
MMPD2500 Daily Management of Restaurant and Catering Services 10
MZPHW100 Practical Training 1 15
MMPF1Z-1029
PROCESS MANAGEMENT IN FACILITY SERVICES

(Choose ects: 55 )

55
MZMP0100 Service and Production Processes 5
MMPF2000 Facility Services 10
MMFA2100 Environmental Aspects in Facility Management 10
MMFA2200 Space Management 5
MMPF2300 Design and Control of Facilities 10
MMPF2400 Reception and Security Services 5
MMPF2500 Built Cultural Environment as Service Environment 5
MZPHW100 Practical Training 1 15
MZMV1Z-1028
ELECTIVE STUDIES FROM OTHER DEGREE PROGRAMMES OF MARATA

(Choose all )

5
MZMV0900 Project studies 5
MZMD1Z-1042
MANAGING INNOVATIONS IN A SERVICE COMPANY

(Choose ects: 25 )

25
MZMD0300 Management of a Product Development Process 10
MMPC3110 Ethical and Environmental Aspects in Consumer Services 5
MMPC3120 Ethical and Ecological Development of Consumer Services 5
MMPF3200 Facility Management 5
MMDF3300 Sustainable Facility Management 5
MMPD3100 Planning Catering Companies and Concepts 10
MZMR1Z-1042
RESEARCH AND DEVELOPMENT COMPETENCE

(Choose all )

25
MZRD1000 Basics of Research and Development Work 5
MZRD2000 R&D Process 5
MZRDZ100 Bachelor's Thesis 15
MZRDZ200 Maturity Test 0
MPA2011SMM-1001
ELECTIVE STUDIES

(Choose ects: 15 )

15
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