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Marketing and Service Design in Sport EventsLaajuus (5 cr)

Code: YHSW0100

Credits

5 op

Teaching language

  • English

Responsible person

  • Aila Ahonen
  • Osmo Laitila

Objective

Upon completion of this course the student will be able to
- Apply fundamental marketing concepts to the sport industry
- Create sport marketing and communication plans based on customer insights and data
- Evaluate markets and apply this information in marketing development

Content

- Sport and event marketing fundamentals
- Sport marketing strategies and planning
- Modern customer relationship management in sport marketing
- Sport events and value creation
- Service and experience design in sport events
- Sport business intelligence and use of research data in marketing decisions

Qualifications

BBA in business or economics or sport or equal.

Assessment criteria, satisfactory (1)

Adequate 1
You are able to understand only the basic sport marketing concepts. You can find some relevant information in this area. You take responsibility of your own work. You are able to communicate your findings in oral and written form responsibly. There are some issues in complying with JAMK reporting instructions.

Satisfactory 2
You are capable in solving basic marketing related sport business problems in practice. You are capable of searching academic literature and other relevant information from different sources, and can utilize this information in a satisfactory way. You are able to work independently and take responsibility of your team’s work. You are able to communicate your findings in oral and written form responsibly. There are minor issues in complying with JAMK reporting instructions.

Assessment criteria, good (3)

Good 3
You are able to analyze basic issues in sport marketing field and solve marketing related sport business problems in practice. You are capable of review academic literature and other relevant information from different sources well. You are able to utilize this information in some level in developing sport marketing in a selected organization. You can combine the theoretical framework and practice. You can evaluate your work and develop your know-how. You are able to communicate your findings in oral and written form responsibly in a well-structured manner. Your text mainly follows the JAMK reporting instructions.

Very good 4
You are able to analyze complex issues in sport marketing field and solve marketing related sport business problems in practice. You are capable of critically review academic literature and other relevant information from different sources in a good manner. You are able to utilize this information in some level in developing sport marketing in a selected organization. You are able to critically analyze your learning and develop your skills. You can produce relevant, logical and analytical content. You are able to communicate your findings in oral and written form responsibly and in a well-structured manner, and according to JAMK reporting instructions.

Assessment criteria, excellent (5)

Excellent 5
You are able to analyze complex issues in sport marketing field and solve marketing related sport business problems in practice. You are capable of critically review academic literature and other relevant information from different sources in an excellent manner. You are able to utilize multiple sources of evidence and data in developing sport marketing in a selected organization. You take responsibility of developing your expertise in this area and you are able to critically evaluate your own learning and progression. You present convincing results and content, and you are able to combine different frameworks and findings in your reporting. You are able to communicate your findings in oral and written form responsibly and in a well-structured manner, complying fully with JAMK reporting instructions.